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I’m a GP receptionist and rude patients always say the same thing on the phone – they have no idea what our job is like

I’m a GP receptionist and rude patients always say the same thing on the phone – they have no idea what our job is like

A GP receptionist revealed all the annoying comments she gets from patients when they call up – including asking to speak to someone who ‘knows what they’re talking about’. The health worker explained that impatient callers can be rude on the phone and often say the same things…
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