“There was a crisis of information flow between the system and the patients at home,” says Dr Davit Mrelashvili, a neurologist from Georgia, referring to the pressure on his country’s health-care system when COVID-19 took hold. “As the country’s hospitals filled up, it was hard for stay-at-home patients to get timely, expert advice, and the 911 emergency system clogged up for those who truly needed it.”
