GP receptionists will stop telling patients to “call back later” under plans to boost face-to-face appointments.
Instead, they will have to tell callers that same day how they aim to sort them a booking within a fortnight at the latest.
GettyGP receptionists will stop telling patients to ‘call back later’ under plans to boost face-to-face appointments[/caption]
AlamyHealth Secretary Steve Barclay is announcing £240million of funding for centres to replace old phones[/caption]
Ministers want to end the “8am scramble” where people are forced to phone their practice first thing if they hope to see a doctor…
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